J. Perry Lighting Refund Policy
Refunds are NOT something that we normally do and are at the discretion of ourselves on and order to order basis
Eligibility for Refunds and Exchanges
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Your item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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To complete your return, we require a receipt or proof of purchase.
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Only regular priced items may be refunded, sale items WILL NOT be refunded.
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All Returns/refunds are to be in the form of STORE CREDIT only
- WE DO NOT REFUND IN ANY OTHER FORM, ALL SALES ARE CONSIDERED FINAL AND THIS IS ALL WE WILL DO FOR RETURNS/REFUNDS
Exchanges (if applicable)
We only replace items if they are defective or damaged. The "damaged" item must be sent back before we can do anything
Exempt Goods
The following are exempt from refunds:
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Gift cards
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Custom builds/orders that are not normal stock items
Shipping
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Item must be sent to J. Perry Lighting 168 Stevens St Bldg D Fall River MA 02721
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You will be responsible for paying for your own shipping costs for returning your item.
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Shipping costs are non-refundable! If you receive a Store credit, the cost of original shipping will be deducted from your refund.
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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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Please Note, we cannot guarantee that we will receive your returned item. It is your responsibility top have proper address and tracking on the items being sent in